Shipping + Delivery
PROCESSING TIME
Orders are typically processed within 1–3 business days, Monday through Friday, excluding holidays.
Processing times may be longer during new launches, promotions, or holiday periods.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
SHIPPING RATES
We offer flat-rate standard shipping within the United States for $8.95.
Orders of $150 or more ship free.
Estimated delivery is 2–7 business days after your order has shipped.
ORDER CANCELLATIONS & SHIPPING ADDRESS CHANGES
Orders cannot be canceled once placed. If you need to update your shipping address, please contact us immediately.
While we'll make every effort to accommodate changes before your order ships, we cannot guarantee modifications once your order has entered processing.
SHIPPING ISSUES
If your package is delayed or appears to be lost in transit, please contact us. We'll do everything we reasonably can to assist you and provide any available shipping information.
Once a package has been accepted by the shipping carrier or marked as delivered, Little Optimist cannot be held responsible for lost, stolen, delayed, or damaged packages. If your package shows as delivered but cannot be located, we recommend filing a claim directly with the shipping carrier.
INTERNATIONAL SHIPPING
We currently ship within the United States.
If you're located outside the U.S., we'd still love to help. Please email hello@littleoptimist.com with your shipping address and the items you'd like to purchase. We'll let you know if shipping is available and provide a shipping quote before you place your order.
Please note that any applicable duties, taxes, or import fees are the responsibility of the customer.
QUESTIONS?
If you have any questions about shipping or delivery, please contact us at hello@littleoptimist.com.